Catch up on latest Surgery Connect releases and new features.
Feature update

Standard User view in the User Console has been updated!

Shared by Product • February 09, 2023

Standard User User Console View has been updated 🙌.

Some of our older customers will be familiar with the now redundant Standard User Role.

Whilst this role is no longer available there are many existing users set at this level. We have made a change to the permissions for this user and they will now be able to see all the contacts for their practice listed in the right hand of the User Console screen.

Before, Standard Users could only see themselves and the groups they were a member of:

Now they can see all users and groups:

NOTE: This change only impacts the Standard User role which has been redundant since 2021.

See this Role Permission Guide for the roles now offered.


Introducing the new look Help Centre

Shared by Product • January 25, 2023

We are excited to announce the launch of the new look Help Centre 🎉.

You may have seen some changes

  • Home - Search Articles and review suggested articles
  • Help - Straight to search. If you search for an article and it doesn't have the answer you need, you can contact us by selecting the sad face. We will reply as quickly as we can!
  • News - Here you will see all of our news, including Product updates, webinar information and feature information
  • Messages - When you have contacted us, you can keep track of your messages here

Please remember, if your query is urgent you can contact the Support Team directly through the Support Portal, or via phone (Support Team number should be displayed on a sticker on your desk phones)