Catch up on latest Surgery Connect releases and new features.

Calling All SystmOne Customers, it's Time to Upgrade!

Shared by Product • January 16, 2024

All SystmOne Surgery Connect customers will need to upgrade to our updated Phonebar before the end of February 2024,

The current product is EOL (End of life). Therefore your integration will not work beyond this date.

Our dedicated team are here to support you with your upgrade. To upgrade, visit our support portal and raise a ticket.

Free User Training

To help you make the most of the new Phonebar features we offer a series of live online user training sessions. To book your session please email or view our schedule.

Phonebar Features

The Surgery Connect Phonebar consolidates GP telecoms and patient communications into a single application to maximise practice efficiencies. It fully integrates with your Clinical System to centralise your patient communications and clinical records.

Seamless Working Environment

The Phonebar acts as a single app to handle calls, send SMS and photo requests, and file call recordings and photos back to the patient’s clinical record; creating a more seamless working environment for GPs and joined-up service for patients.

Improved Patient Experience

Active Patient offers you single-click communication options with the patient you have open in your clinical system. Users can choose the communication type, select from the numbers stored in the patient record or free type an alternative number. Identifying patients on inbound calls saves time and improves accuracy.

Appointment Management

The Appointments feature allows clinicians/GPs’ to view their appointments and make calls, video calls, send SMS messages and photo requests directly from the appointments list.

Users can switch seamlessly between records and even SMS/message all patients within an appointment list, which can be used as a reminder that patients will shortly be contacted.